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vizulyApril 23, 2019 at 12:11 pm #11896
Hello Kurt,
This is most definitely an issue with how Vizuly is being imported by Cognos and potentially it not finding the files correctly.
In the past when working with Cognos, I have seen issues with the relative path not being correct, as the location Cognos deploys the report to might not have the same relative location to the paths you are defining for Vizuly in development.
One way to check this is to run the report in the browser, and see the URL in the browser bar. Then (in the use case above) see if you can point the browser to these files which are located in the PARENT directory.
So if your report is running at ‘https//134.43.155/reports/test/..’ see if you can find the files in ‘https://134.43.155/reports/lib/vizuly/core/vizuly2_core.min.js’. In this case substitute the URL for the actual one in your reports.
If that doesn’t help resolve the problem, I am happy to provide some priority support and we can do a web call with screen share so I can help you debug the configuration issue.
Cheers,
Tom
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