Logged in costumer still unable to send question to costumer support - vizuly.io

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Posted in: Product Support
kschleifer

November 2, 2016 at 7:46 am #6567

i log in, i am logged in, and when i go to the “costumer support” – i still get the message of “only logged in costumers can send…please log in and then you can send a message directly through this form..”

vizuly

November 2, 2016 at 9:44 am #6569

Hello Kschleifer,

Are you using your login user name that was created during the checkout process when you purchased a Vizuly product?

Either way, please feel free to post to the forum and I can respond here as well.

Thanks,

Tom
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